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Why are some entities missing from my diagram, and how do I add relationships between them?

I've added all my entities - companies, trusts, and an SMSF - but when I open the diagram, some of them don't appear. I can see certain entities but not others.

Also, even after getting entities to show up, I can't seem to add certain relationships. For example, I want to nominate my SMSF as a beneficiary of a bare trust, but the option doesn't seem to be available.

What am I doing wrong?

1 April 2026 at 01:54 am

1 Answer

This is a common issue when getting started - there are two things going on here.

Why Entities Are Missing from the Diagram

Every diagram has an active group that scopes which entities are visible. If an entity hasn't been assigned to the diagram's group, it won't appear - even if it has relationships with other entities.

You'll probably find that your missing entities are ungrouped. To fix this:

  1. Go to the Groups page
  2. Select the group your diagram is using
  3. Click Assign Entities
  4. In the pop-up, select all the entities you want visible (companies, trusts, SMSFs, etc.)
  5. Save

Now go back to your diagram and they should all be showing.

Tip: You can assign an entity to more than one group, so the same company can appear in multiple diagrams.

Adding Relationships Between Entities

Once all entities are visible in the diagram, you can add relationships between them. To nominate an SMSF (or any entity) as a beneficiary of a bare trust:

  1. Go to the Trust detail page for the bare trust
  2. Find the Beneficiaries section
  3. Click Add Beneficiary
  4. Select the SMSF from the entity list
  5. Save

The relationship will now appear on the diagram, showing the SMSF connected to the bare trust as a beneficiary.

Important: Both the trust and the beneficiary entity must be assigned to the same group for the relationship line to be visible on the diagram.

1 April 2026 at 02:54 am

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Why are some entities missing from my diagram, and how do I add relationships between them? — StructureGram Community