Privacy Policy

Last updated: December 2024

1. About This Policy

This Privacy Policy explains how StructureGram Pty Ltd (ABN to be registered) ("we", "us", "our") collects, uses, and protects your personal information when you use our web application StructureGram ("Service").

We are committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Information We Collect

2.1 Information You Provide

When you use StructureGram, we collect information you provide directly, including:

  • Account information: Name, email address, and password when you create an account
  • Profile information: Optional details you add to your profile
  • Entity data: Information about individuals, companies, trusts, and other entities you create, including names, relationships, and associated details
  • Organisation information: Details about organisations you create or join, including team member information
  • Payment information: When you subscribe to a paid plan, payment details are collected and processed by our payment provider, Stripe
  • Communications: Messages you send to us for support or feedback

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

  • Usage data: How you interact with the Service, features you use, and actions you take
  • Device information: Browser type, operating system, and device identifiers
  • Log data: IP addresses, access times, and pages viewed
  • Cookies: We use essential cookies to keep you logged in and remember your preferences. See Section 7 for more details.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyse trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Personalise and improve your experience
  • Comply with legal obligations

4. How We Share Your Information

We share information with trusted third parties who help us operate our Service, such as:

  • Supabase: Database hosting and authentication (data stored in Australia)
  • Vercel: Application hosting
  • Stripe: Payment processing (PCI-DSS compliant)

5. Contact

If you have questions about this Privacy Policy, please contact us via the details provided in the app.