Terms of Service

Last updated: December 2024

1. About These Terms

These Terms of Service ("Terms") govern your use of StructureGram, a web-based application for managing entities and relationships with diagram generation ("Service"). By using our Service, you agree to these Terms.

StructureGram is operated by StructureGram Pty Ltd (ABN to be registered), a company registered in Australia ("we", "us", "our").

2. Using Our Service

2.1 Eligibility

You must be at least 18 years old to use our Service. By using StructureGram, you confirm that you meet this requirement.

2.2 Your Account

To use StructureGram, you need to create an account. You are responsible for:

  • Keeping your login details secure
  • All activity that occurs under your account
  • Notifying us immediately if you suspect unauthorised access

2.3 Acceptable Use

When using our Service, you agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorised access to our systems
  • Upload malicious code or content
  • Interfere with other users' access to the Service
  • Copy, modify, or distribute our software without permission
  • Use the Service in a way that could damage our reputation

3. Subscriptions and Payments

3.1 Free and Paid Plans

StructureGram offers both free and paid subscription plans. Details of features and pricing are available on our website and may change from time to time.

Pricing applies per tenancy (organisation). Each tenancy requires its own subscription. A tenancy represents a separate organisation with its own data, users, and workspace. If you need multiple organisations, each will require a separate subscription.

3.2 Payment Terms

For paid subscriptions:

  • Payments are processed securely through Stripe
  • Subscriptions automatically renew unless cancelled
  • You can cancel at any time through your account settings
  • Refunds are handled in accordance with Australian Consumer Law

3.3 Price Changes

We may change our prices with at least 30 days' notice. Price changes will apply from your next billing cycle after the notice period.

4. Your Data

4.1 Ownership

You own all the data you enter into StructureGram. We do not claim any ownership rights over your content.

4.2 Data Export

You can export your data at any time while your account is active. We recommend regular exports as a backup.

4.3 Data Retention

If you close your account, we will delete your data in accordance with our Privacy Policy. Some data may be retained for legal or regulatory purposes.

5. Organisations and Teams

5.1 Organisation Accounts

If you create or join an organisation on StructureGram, you may be subject to additional terms set by that organisation's administrator.

5.2 Administrator Rights

Organisation administrators can:

  • Add and remove team members
  • Access data created within the organisation
  • Manage subscription and billing for the organisation

6. Intellectual Property

StructureGram and its software, design, and content are owned by us or our licensors and are protected by intellectual property laws.

7. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service.

8. Termination

We may suspend or terminate your access to the Service if you breach these Terms or if we reasonably believe your use poses a risk to the Service or other users.

9. Changes to These Terms

We may update these Terms from time to time. If we make significant changes, we will provide notice as required by law.

10. Contact Us

If you have questions about these Terms, please contact us via the details provided in the app.